Job Details : Business Operations Analyst - Amazon.com

Business Operations Analyst

Amazon.com

Job Location : Chicago, IL, USA

Employment Type : Full-Time

Posted on : Wed, 30 Jan 2019 07:17:03 GMT

Job Description :

Contract
Business Operations Analyst (Project Administrator)

At AWS Professional Services, we are building a professional services operations team to work on enterprise customer engagements across the Americas, and to help our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are seeking a Business Operations Analyst to assist with the operational execution of our Professional Services business. Candidate should be a self-starter with strong analytical, organization, and communication skills.

AWS has a strong culture of data-driven decision-making requiring timely, accurate, and actionable intelligence that delivers significant business value. This is a great opportunity for a creative, dynamic, and results driven specialist to add significant value to the AWS Business Operations team by managing customer data and executing on customer contracts.

Position will be located in Chicago, IL or Herndon, VA. Up to 10% travel expected.

Responsibilities include:

Responsibilities include:
  • Project accounting; ensure complete and accurate project set up and maintenance in SalesForce.com consistent with the contract statement of work for all projects.
  • Metrics reporting; collaborate with Operations team to validate and support monthly KPIs.
  • Billing/Invoicing/Collections; ensure billing, accounting and receivables teams all get accurate data feeds to track revenue and collections.
  • Continuous Improvements; proactively identify and implement operational enhancements that meet business requirements.
  • Invoicing support, including but not limited to: providing status reports, providing billing details, and required customer documentation.

BASIC QUALIFICATIONS


Required qualifications include the following:

  • Bachelor’s degree
  • Minimum of 2-3 years of experience in the areas of business management and/or sales operations in mid-to-large scale global Sales Organization
  • Excellent working knowledge of Salesforce.com or other CRM
  • Strong attention to detail and excellent problem solving skills
  • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams


PREFERRED QUALIFICATIONS

Preferred qualifications
  • Strong business analysis and functional experience with quantitative and analytical skills.
  • Proven experience optimizing project accounting and billing systems for a professional services business.
  • Intermediate Excel skills (Pivot Tables, VLookups).

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Apply Now!

Similar Jobs (1251)

Sales Ops Analyst

HealthJoy

Job Location : Chicago, IL

2+ years blend of Sales, Sales Operations, Business Analyst and / Consulting experience preferred. This Sales Operations Analyst role will be vital in scaling...

Business Operations Analyst

Groupon

Job Location : Chicago, IL 60654

This position is for Chicago and will report to a manager of business operations. With ambitions to transform local commerce and $1 billion in cash on its...

People Consultant

Google

Job Location : Chicago, IL 60607

Provide HR support and consultation to the business; 5 years of HR Business Partner or Generalist experience....

Business Operations Analyst

Amazon.com

Job Location : Chicago, IL

Business Operations Analyst (Project Administrator). To help grow and scale this business, we are seeking a Business Operations Analyst to assist with the...

Data & Reporting Analyst

Grubhub

Job Location : Chicago, IL 60602

This role reports to the Director of Care Strategy & Operations. 1+ years building dashboards in Tableau, Qlik or similar enterprise business intelligence tools...

jobs by Indeed