Job Details : Computer Technician - Envigo Tech Services

Computer Technician

Envigo Tech Services

Job Location : Miami, FL, USA

Posted on : Fri, 11 Jan 2019 19:49:24 GMT

Job Description :

ABOUT US

Envigo PC is a Technology services company in South Florida. We love tech and do all things tech. We help clients leverage technology to achieve their daily goals. Computer Repair and Cell Phone repair is done mostly in our Doral facility. We are committed to hiring individuals who love technology as much as we do and want a career in tech. Computer and Phone repair is a great entry point into a field with endless possibilities.

Tasks and Responsibilities:

  • Diagnose and troubleshoot smartphones.
  • Provide recommendations for problem resolution
  • Explain complex technical issues to customers in a non-technical, simple to understand manner
  • Provide repair and replacement estimates to customers
  • Ensure that all repairs meet or exceed uBreakiFix quality standards
  • Greet customers in a friendly manner and maintain a positive work environment
  • Answer phone calls to the store with a professional, courteous and friendly demeanor
  • Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
  • Keep track of all devices and inventory while safeguarding all store stock
  • Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
  • Maintain the cleanliness and professional appearance of the store

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time. Envigo is an equal opportunity employer.

BASIC QUALIFICATIONS - Repair Technician

  • 6 months or more of smartphone repair experience
  • Outstanding customer service skills
  • Excellent technical, problem solving, and analytical skills
  • Exceptional organizational skills
  • Strong written and oral communication skills
  • Proficient in Microsoft Office
  • Work well in team environment
  • Ability to work flexible hours, including weekends and holidays
  • High school diploma or GED PREFERRED QUALIFICATIONS
  • Previous experience working at retail electronics store

Job Type: Full-time

Experience:

  • retail: 1 year (Preferred)
  • cellphone repair: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Work authorization:

  • United States (Required)

Job Type: Full-time

Salary: $12.00 to $15.00 /hour

Education:

  • High school or equivalent (Preferred)

Benefits offered:

  • Flexible schedules
  • Employee discounts
  • Workplace perks such as food/coffee and flexible work schedules
Apply Now!

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