- : Job Details


Job Location : , USA

Posted on :

Job Description :

Do you throw the best parties in town? And at the same time do you pride yourself on being able to deliver the best customer service with your skills and personality? Then you have come to the right place. This isn’t going to be just beer and pretzels with your buddies. We are looking for someone to execute well organized, creative and memorable events at our brewery. If you got an eye for detail and your party pants on, you might be the perfect fit! Summary: The Event Coordinator will act as the direct support for the Director of Event Sales and Marketing. This position will focus on customer service from start to finish with regards to planning, coordination, and executing all private events and brewery special events, while assisting sales and

marketing the facility and our experience to drive the event business. The Event Coordinator will also need to be able to create unique and different experiences to match individual client’s needs. The Event Coordinator will manage the Event Leads, Event Staff, and Catering Staff in collaboration with the Front of House Director. This position will also be responsible for supporting the planning, coordinating, and executing of the brewery’s special events such as 420 Fest Honey Hole Experience, Green Eggs and Jam, and anniversary parties, etc.


  • Work with Event Sales and Marketing Director and Executive Chef to ensure event clients have the best possible event experience from start to finish and follow up in all aspects of the clients’ event journey.
  • Conduct site visits, final walk-throughs, and catering tastings with clients and vendors
  • Coordinate event logistics, proactively communicate event information, set clear and valid expectations for event delivery
  • Consult and help support the client throughout the planning process
  • Supervise event planning and responsible for overall delivery
  • Book VIP/Private Tour programs, repeat client business, and some new client business
  • Assist in the development of new client leads and building relationships with current and past clients
  • Collaborate with other departments and operational staff to ensure high quality event experiences
  • Ensure that all event elements are executed over and beyond client’s expectations
  • Schedule Event Leads, event staff, catering staff, and external staffing if necessary (bartender, security, etc.) while working seamlessly with the FOH team to ensure proper operations
  • Coordinate and meet with all vendors to ensure proper service and expectations
  • Process all deposits and final payments, while keeping accurate transaction records and reports
  • Deliver accurate financial reports to Director – supporting the Director to deliver internal requirements
  • Onsite for execution of events and on-call for client support
  • Represent SweetWater Brewing Company at industry functions and participate in lead nurturing efforts


  • Minimum 1-year experience in customer service, specifically private/public and/or catering events required
  • Excellent organizational and administrative skills and detailed record taking
  • Impeccable communication skills both written and verbal as well as presentation skills
  • Outstanding customer relationship management
  • Sales experience a plus, ability to assist with closing
  • Positive, forward-thinking and creative mindset
  • Works well under pressure, can manage multiple activities simultaneously, and re-prioritize efforts when plans change or the need arises
  • Must have excellent problem-solving skills
  • Skilled in Microsoft Word, Excel, and PowerPoint
  • Weekends and evening work required


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