Job Details : Head Housekeeper - Comfort Suites

Head Housekeeper

Comfort Suites

Job Location : Fernley, NV, USA

Employment Type : Full-Time

Posted on : Mon, 12 Nov 2018 18:07:27 GMT

Job Description :

Comfort Suites in Fernley we are looking for a head housekeeper. Ensures the highest quality standards are met in clean, orderly, attractive, and properly stocked guestrooms and public areas while controlling amenity and linen supplies/quantities, labor, and hotel inspections. Must assist in other departments or with other job duties as requested or necessary.

Job Duties:

  • Hires, trains and evaluates department personnel.
  • Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
  • Prepares work schedules for staff based on projected occupancy.
  • Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.
  • Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
  • Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
  • Identifies and resolves problems in a timely manner, and develops alternative solutions.
  • Coordinates staff training, including MSDS, OSHA, and safety policies.
  • Maintains lost and found.
  • Performs room attendant duties, when required.
  • Works with personnel as a team to ensure room completion by check in time
  • Performs other duties as assigned.
  • Time management
  • Follows protocol and company policy
  • Documents incidents, absenteeism, formal requests etc. within a 24 hour period
  • Uses company log book to log in maintenance issues, daily incidents, etc.
  • Communicates effectively using radio’s and telephone on a daily basis

Qualifications:

  • High school diploma or equivalent.
  • Prior hotel housekeeping experience. Supervisory experience desired.
  • Basic accounting, purchasing and inventory skills.
  • Ability to multi-task and prioritize.
  • Excellent communication and customer service skills.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Bilingual a plus

Please send resume or apply at 800 mesa dr Fernley

Job Type: Full-time

Apply Now!

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