Managed Services Backup & Recovery Engineer - Sirius Computer Solutions : Job Details

Managed Services Backup & Recovery Engineer

Sirius Computer Solutions

Job Location : United States, USA

Posted on : Mon, 25 Feb 2019 21:28:29 GMT

Job Description :

Position Summary:

The primary purpose of this position is to fully manage and maintain customer backup and recovery environments, and to ensure high levels of availability and success around customer backup job activity. This position will focus on the operational stability and maintenance of enterprise backup and recovery solutions, located in customer and/or hosted data center facilities.

Primary Duties & Responsibilities

  • Performs tasks necessary to fulfill service level agreements with customers regarding backup success rates, backup run times, and overall backup and recovery support performance
  • Communicates and enforces, through system procedures, backup and recovery policies
  • Follows change control, incident response, and testing processes for modifications to backup jobs, schedules and applicable software updates
  • Anticipates, mitigates, identifies, responds to, and resolves issues with backup jobs, restore requests, and overall backup environment capacity
  • Researches and makes recommendations on backup and recovery products, services, and standards in support of procurement and development efforts
  • Monitors, analyzes, and predicts trends for backup and recovery performance, space allocation, and data growth to recommend enhancements to the IT storage team
  • Expertise supporting database/application level backups and restores (SQL, Oracle, postgres etc)
  • Develops routines for end-users to facilitate backup and recovery best practices, including self-service backup administration, to include on-demand backups, and self-restores
  • Remains informed on storage laws, trends, and issues, including current and emerging technologies and best practices; advise, counsel, and educate executive and management teams on their relative importance.
  • Ensures that applicable backup and recovery applications and equipment adhere to all pertinent laws and regulations.
  • Creates required reports in response to business user needs
  • Develops, documents, and maintains policies, procedures and associated training plans for backup and recovery administration and appropriate use
  • Security is every employee’s responsibility. If you are aware of a security related vulnerability or non-compliance with the Information Security Policy or Employee Handbook you must report it to the Corporate Security Team, Human Resources, or a member of Senior Management.
  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.

Position Requirements

Basic Qualifications -

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Telecommunications or related field
  • At least three (3) years IT work experience, including experience with at least 2 of the following backup/recovery solutions: Commvault, Symantec NetBackup, TSM, Veeam, EMC DPS (Networker, Avamar, Data Domain

Other Position Requirements

  • Experience with Operating System technologies such as Windows, Linux/Unix, etc.
  • Experience documenting and maintaining configuration and process information
  • Demonstrated analytical, problem-solving, and technical troubleshooting skills
  • Demonstrated presentation and communication skills

Preferred Qualifications

  • Relevant vendor certifications

Data Privacy and Security:

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.

The above primary duties, responsibilities, and position requirements are not all inclusive.

Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.

Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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