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Job Location : , USA

Posted on :

Job Description :

The Retail Medical Route Driver is responsible for loading all linen carts onto an 18 ft. to 28 ft. box truck in the correct order based on their daily assigned delivery route. They must deliver the linen product to customers in a timely manner and provide excellent customer service to each customer in order to retain accounts.

WORK SCHEDULE: Monday, Tuesday, Thursday, and Friday

Candidate must be willing to drive from High Point, NC to Richmond, VA on Mondays and Thursdays to load and unload their orders. Please be advised this schedule is subject to change.

Candidate must be willing to work weekends and holidays as needed.


  • Load all linen carts onto the box truck in the correct order based on their daily assigned delivery route.
  • Deliver products to customers in a timely manner while operating within the legal speed limits and in a safe fashion at all times.
  • Ensure that each customer has an accurate inventory after each delivery.
  • Pick up all soiled linen from each customer location and transport the linen back to the plant for processing.
  • Obtain delivery confirmation signatures and COD payments as required.
  • Unload and scan in all soiled linen carts at plant after completion of delivery route.
  • Effectively communicate important information to customers, the service team, and/or management.
  • Assist with emergency linen situations and customer service issues.
  • Work closely with the service team and management to facilitate new installs and uninstalls.


  • High School Diploma or GED.
  • Must maintain a valid driver’s license and possess a minimum +2 driving record.
  • Minimum of two years driving a 24 ft. box truck. Customer service experience preferred.
  • Meet all DOT requirements.
  • Must maintain an up to date medical card.
  • Demonstrated ability to work effectively with a variety of personalities.
  • Adaptability and foresight to handle unexpected situations (traffic, weather, conditions, etc.).
  • Maintain a high level of awareness at all times and possess the ability to problem solve when issues arise.


  • Must be able speak and read the English language.
  • Possess basic computer and phone skills.
  • Possess navigational skills and be able to utilize GPS and maps.
  • Ability to walk or stand for extended periods of time.
  • Ability to perform tasks that may involve repetitive motion.
  • Ability to work in extreme temperatures and weather conditions.
  • Ability to push/pull linen carts weighing up to 400 pounds.
  • Ability to lift 30 pounds overhead.
  • Effectively communicate important information to customers, the service team, and/or management.
  • Understand and comply with all safety rules, regulations and procedures.
  • Ability to work overtime as needed.
  • Ability to work days, evenings, all holidays, and weekends.
  • Must have reliable transportation to and from work.
  • Delivers the product to our customers in a timely manner
  • Learns all aspects of assigned route and properly maintains required daily and weekly paperwork
  • Maintains a professional appearance and communicates professionally with the customer
  • Stock and Manage clean linen and scrubs in a neat accurate fashion
  • Maintain Customer's inventory ensuring customer has necessary quantities to meet patient needs
  • Remove soiled linen, properly label/identify and transport to plant for processing
  • Communicate with customer, identify needs or concerns and follow up to ensure all needs and concerns are addressed.
  • Ensure Total Customer Satisfaction through the execution of all Corporate Processes and Policies
  • Loads all linen carts (which could weigh as much as 500 plus pounds) on the trucks and trailers and makes sure they are properly identified by location, lining carts up in the correct order for unloading at each facility
  • Performs a daily visual inspection of the carts and truck
  • Previous experience preferred
  • Must meet all DOT requirements
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Must be able to learn all aspects of an assigned route
  • Highly professional and dependable
  • Must have and maintain a positive attitude
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed
  • Must be able to lift and carry 60 pounds
  • Basic computer and internet skills
  • Clean driving record
  • Valid driver's license
  • Must be able to pass a background check
  • Must be able to push/pull soiled/clean carts, which could weigh as much as 500 plus pounds loaded
  • Able to work a flexible schedule, which may include working days, evenings, weekends, and holidays
  • Must have own transportation to and from work
  • Career Advancement Opportunities
  • 35 percent Discount on Dry Cleaning
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Long-term Disability Insurance
  • Short-term Disability Insurance
  • 401(k)
  • Health Savings Account
  • Paid Holidays
  • Vacation
  • Paid Training
  • Uniforms Provided
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