complaints and customer experience officer Jobs - 156
Complaints Officer
Reassured Limited - RG214HG
Employment Type : Full-Time
Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...
Complaints Specialist
Inchcape Retail Limited - B377YN
Employment Type : Full-Time
Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time - 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the wider business, working particularly closely with the Customer Experience Team, Legal Team and Heads of Business / managers at retail centres in ensuring that...
Corporate Complaints & Insight Coordinator
Riverside Group - London
Employment Type : Full-Time
Job Title: Corporate Complaints Officer Contract Type: Permanent Salary : 33,485 - 36,575 Working Hours: 35 hours Per Week Working Pattern: Monday to Friday Location: Arlington, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potentia...
Security & Customer Service Officer - Queensgate Shopping Centre
Savills Management Resources - PE11TB
Employment Type : Full-Time
Purpose of the Role The Security and Customer Service Officers are responsible for following all client, site and company policies and procedures to ensure the safety and security of the Queensgate Shopping Centre, Peterborough. This position is customer facing and frontline and therefore requires the relevant license to fulfil the overall requirements. All staff are expected to be upstanding brand ambassadors. Key Responsibilities To carry out ...
Complaint and Early Resolution Officer
Riverside Group - Liverpool
Employment Type : Full-Time
Job Title: Complaint and Early Resolution Officer Contract Type : Permanent Salary : 31,927.84 ( 35,125.99 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday-Friday Location : Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riversi...
Customer Complaints Officer
Workshop Recruitment - PO20BU
Employment Type : Full-Time
Our client, are looking for a competent Customer Relations Office who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service. Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved. You must have a positive, professional, and versatile attitude at all times. You will need to h...
Customer Complaints Officer
Stonewater - CV11DD
Employment Type : Full-Time
12 Month Fixed Term Contract Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service. As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You’ll use your listening and communication skills to build constructive relationships with customers so you can understand their concerns. You...
Security Officer - Merry Hill Centre, Brierley Hill
Savills Management Resources - DY51QX
Employment Type : Full-Time
Job title Security Officer Site Name and Location Merry Hill Centre Working Hours 42 hours Salary 26,165 per annum Purpose of the Role At Merry Hill Centre we aim to create a compelling, joyful experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend. The security officer is accountable to the security manager for the support a...
Customer Experience Officer
Johnnie Johnson Housing Trust - SK86RL
Employment Type : Full-Time
Are you passionate about delivering outstanding services for customers? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be your perfect role. We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000 homes, we currently house 7,000 customers across the North West, North East, Yorkshire and Derbyshire....
Complaints Officer
Service Care Solutions - Housing - SE19EQ
Employment Type : Full-Time
Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the te...