Employment Type : Full-Time
JOB DESCRIPTION - Complaints Handler The Role: Deal with complex complaints and multi-departmental issues to prevent escalations. Assist the Complaints Manager in managing and coordinating high graded, complex and contentious complaints. Manage your own portfolio of claims from inception to completion. Key Activities: Proactively assist the Complaints manager on delivering advice with complaints regulations and handling, ensuring that you comply...
Employment Type : Full-Time
Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time - 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the wider business, working particularly closely with the Customer Experience Team, Legal Team and Heads of Business / managers at retail centres in ensuring that...
Employment Type : Full-Time
When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual underwriting capability to see the shades in between. In a market where changing lifestyles mean mo...
Employment Type : Full-Time
Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...
Employment Type : Full-Time
We are now recruiting for a customer relations coordinator to join our growing customer services department. The main purpose of the role is to ensure that we treat all complainants fairly, by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately, hence knowledge of FCA requirements for complaints handling is essential for this role. Key responsibilities: Recording all complaints subjec...
Employment Type : Full-Time
Job Description Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in Annesley . This is an opportunity to work for the UK’s largest Property Services Group, specialising in residential lettings. We strive to provide a market-leading service, and despite our best efforts, occasionally things do go wrong. This is where our Customer Co...
Employment Type : Full-Time
Job Title: Corporate Complaints Officer Contract Type: Permanent Salary : 33,485 - 36,575 Working Hours: 35 hours Per Week Working Pattern: Monday to Friday Location: Arlington, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potentia...
Employment Type : Full-Time
Summary 27,500* - 37,400* per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re proactive, collaborative and always go the extra mile to support our team. Just like you. As a Lidl Customer Complaints Administrator, you will work closely with suppliers and buyers to investigate complaints and respond to cus...
Employment Type : Full-Time
Join us in a leadership role as a Service Lead at Torus Group. In this position, you'll oversee two critical areas: Tenant involvement and Complaints and Service Improvement functions. Torus Group boasts a vast portfolio of 40,000 properties, generating a turnover exceeding 220 million, and an impressive asset base exceeding 1.1 billion. Collaborating closely with Service Delivery Leads and operational teams, you'll play a central role in managi...
Employment Type : Full-Time
Complaints Handler 27000 - 27500 plus fantastic benefits Dynamite recruitment is looking to recruit an experienced Complaints Handler to join an award-winning business in Portsmouth. As a Complaints Handler you will be responsible for supporting a busy Customer Service / call centre team and will take full ownership of customer complaints from start to resolution and anything in between Hours : 40 hours Full time . Monday to Fr...