Care Coordinator - Berry Recruitment : Job Details

Care Coordinator

Berry Recruitment

Job Location : Southampton, UK

Posted on : 16/05/2022 - Valid Till : 27/06/2022

Job Description :

An opportunity is available for a Care Coordinator to join a well established company based in Redbridge (Southampton) that specialise in providing home care for children and adults with brain injuries and other neurological disabilities.

This is a temp to perm role working Monday to Thursday 08.30 to 17.30 and Friday 08.30 to 17.00 with a salary of £24,000.

The main purpose of this role is to be first point of call for support workers and clients phoning the office, work closely with the care manager to ensure the highest standards of support and to ensure smooth efficient running of all systems and administration within the office.

Main Responsibilities:

  • Answer the phone in a clear, professional and timely manner
  • Able to deal with incoming calls, identify clients and prioritise calls efficiently
  • Ensuring development and maintenance of high-quality relationships with service users, families and support workers
  • Ensuring rotas for support workers and service users are completed and distributed in accordance with company policy and procedure
  • Ensuring that all shifts are filled at all times
  • Any amendments to rotas are updated and sent to both support workers and service users immediately
  • Ensuring all documentation pertaining to rotas is kept up to date on the company database
  • Reporting any issues raised with a safeguarding nature are immediately reported to CQC registered manager
  • Maintaining confidentiality and GDPR

Candidate Requirements:

  • Working in a similar environment before coordinating care shifts is desirable
  • Administration experience
  • Confident using Microsoft Office particularly Word and Excel
  • Organised and able to multi-task
  • Customer service skills
  • Polite telephone manner
  • Able to work independently but also as part of a team

Company Benefits:

  • Free parking
  • Kitchen facilities
  • Friendly office environment

If this sounds like a great role for you please APPLY NOW or contact Rachael at the Southampton office for more details!!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Salary : 24000 - 24000

Apply Now!

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