Junior Import Operator Job Description
Requirements:
- Minimum one year of experience in import operator duties within a small to medium-sized freight forwarding company.
- Proficiency in CNS and Destin8; familiarity with Multi-freight forwarding software is a plus.
- Attention to detail is crucial.
- Strong communication skills and a friendly demeanor.
- Proficient in Microsoft Word, Outlook, and Excel.
- Ability to work collaboratively in a team and take a proactive approach.
- Excellent English and Mathematics skills.
Responsibilities:
- Communicate effectively with customers, suppliers, and subcontractors, such as shipping lines, hauliers, and depots.
- Create internal files and generate invoices accurately.
- Manage supplier invoices and resolve discrepancies as needed.
- Monitor vessel arrivals and coordinate timely collections and deliveries to meet customer deadlines.
- Conduct post-delivery follow-ups to ensure customer satisfaction and identify potential service opportunities.