Our client is seeking a Resident Host to join their dynamic team in London. As a Resident Host, you will be the face of their community, providing exceptional customer service and support to residents.
Role Summary Resident Host07:00 - 19:00 4 days on / 4 days off£28-30k
Key Responsibilities:
- Greet residents and visitors in a professional and friendly manner
- Assist residents with move-ins, move-outs, and leasing inquiries
- Respond to resident inquiries and concerns in a timely and efficient manner
- Coordinate maintenance requests and ensure timely resolution
- Organize community events and activities to foster a sense of community
- Conduct regular inspections of the property and report any maintenance or safety issues
- Assist with administrative tasks as needed
Requirements:
- Previous experience in customer service or hospitality roles preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Knowledge of property management software is a plus
- Flexible schedule, including evenings and weekends