complaints and customer experience lead Jobs - 306
Complaints Officer
Reassured Limited - RG214HG
Employment Type : Full-Time
Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...
Service Lead - Complaints and Tenant Involvement
Torus62 Limited - WA91LD
Employment Type : Full-Time
Join us in a leadership role as a Service Lead at Torus Group. In this position, you'll oversee two critical areas: Tenant involvement and Complaints and Service Improvement functions. Torus Group boasts a vast portfolio of 40,000 properties, generating a turnover exceeding 220 million, and an impressive asset base exceeding 1.1 billion. Collaborating closely with Service Delivery Leads and operational teams, you'll play a central role in managi...
Complaints and Customer Experience Lead
MERJE Ltd - Birmingham
Employment Type : Full-Time
Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary: 30,000 to 40,000 DOE Are you passionate about ensuring fairness and transparency in customer interactions? Do you thrive on resolving issues and enhancing customer experiences? Join our clients team in Birmingham and make a difference! Responsibilities: Take ownership of complaints, guiding them from start to finish with professionali...
Customer Services Executive
Happiful - GU153YL
Employment Type : Full-Time
Your new company We are Happiful. Empathetic and hard-working, we are change-makers who are passionate about creating a happier, healthier society. We operate a network of wellness websites - including Counselling Directory, Hypnotherapy Directory, Nutritionist Resource, Therapy Directory and Life Coach Directory. We have over 26,000 professionals currently registered across our network, and pride ourselves on offering impeccable customer servic...
Customer Service Administrator
Mauser-MDL - M402AF
Employment Type : Full-Time
About us Mauser MDL is an independent SBU that is part of a global group - MAUSER. We are fast-paced, customer-centric, and supportive and our goal is to create a driven workforce as this is the key to a successful business. We want people who care. We have the flexibility of a small company but backing a much larger business; which is ideal for growth. We are looking to grow our team to continue this growth and become the best in the business. ...
Customer Experience Executive
Focus Recruit - W1W7TL
Employment Type : Full-Time
Customer Experience Executive Key Skills & Experience: Online Customer Service Luxury Retail Beauty Experience (Advantageous) Customer Experience Executive We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team. If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you. As...
Customer Experience Officer
Johnnie Johnson Housing Trust - SK86RL
Employment Type : Full-Time
Are you passionate about delivering outstanding services for customers? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be your perfect role. We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000 homes, we currently house 7,000 customers across the North West, North East, Yorkshire and Derbyshire....
Customer Experience Executive
Focus Recruit - W1W7TL
Employment Type : Full-Time
Customer Experience Executive Key Skills & Experience: Online Customer Service Luxury Retail Beauty Experience (Advantageous) Customer Experience Executive We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team. If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you. As...
Customer Service -Complaints Handler
Page Personnel Secretarial & Business Support - Basingstoke
Employment Type : Full-Time
This role is for a Complaints Handler within the financial services industry, based in London. The successful candidate will be responsible for overseeing a customer service team and handling customer complaints. Client Details Our client is a well-established financial services provider that serves a large customer base across the UK. They are a medium-sized entity, known for their commitment to customer satisfaction and adherence to regulatory...
Customer Experience Manager BTR
deverellsmith - London
Employment Type : Full-Time
Purpose of the role: Responsible for implementing a best-in-class Customer Experience within operational teams Responsibility to develop insight capabilities to monitor, analyse and report on all customer feedback across all channels within the business. Ensuring we proactively respond to the feedback/insights and loopback into the customer experience programme Measure and evaluate customer behaviors and sentiments and develop and implement a ro...