complaints officer - homelessness Jobs - 289

Reassured Limited - RG214HG

Employment Type : Full-Time

Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...

SSE PLC - PO61UJ

Employment Type : Full-Time

We are looking for Land Consents Manager/Officer to join our team! Base Location: Portsmouth, Aldershot or Petersfield (ideally located within 20 miles of Portsmouth, Petersfield or Aldershot due to the nature of the role) Our Land Consents Managers are a pivotal resource for the successful delivery of our project portfolio in order to support a net carbon zero future across our electricity distribution network. In this role you'll be in charge ...


Saffron Building Society - CB101HX

Employment Type : Full-Time

Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are the beating heart of the Saffron Building Society, and it takes everyone to provide the ...

Savills Management Resources - PE11TB

Employment Type : Full-Time

Purpose of the Role The Security and Customer Service Officers are responsible for following all client, site and company policies and procedures to ensure the safety and security of the Queensgate Shopping Centre, Peterborough. This position is customer facing and frontline and therefore requires the relevant license to fulfil the overall requirements. All staff are expected to be upstanding brand ambassadors. Key Responsibilities To carry out ...

Service Care Solutions - Housing - NW17HE

Employment Type : Full-Time

Job Title: Complaints and Insight Officer Location: NWI 7HE Contract Type: Temp ongoing We are seeking a dynamic and proactive Corporate Complaints & Insight Officer to join our clients team. In this pivotal role, you will be instrumental in delivering a first-class customer experience by effectively managing our complaints and insight function. Key Responsibilities: Accurately record customer complaints in accordance with organisational pol...

Service Care Solutions - Housing - SE19EQ

Employment Type : Full-Time

Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the te...

Akton Recruitment Ltd - South West London

Employment Type : Full-Time

Administrative Officer - Complaints Westminster I am recruiting for a local authority who is looking for a administrative Officer to work in the Complaints Team, you'll report to the Complaints Team Manager, based in the Council's offices, for a minimum of three days per week. Your role within the Complaints Team will involve handling various administrative tasks related to complaints. This includes engaging with residents via telephone, email, ...

Novax Recruitment - South West London

Employment Type : Full-Time

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: 29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending written responses. The Senior Complaints Officer will be a key player in managing and respondin...

Essential Employment - SW1E6QP

Employment Type : Full-Time

Complaints Officer (Hybrid) needed in Westminster, 17.42ph  PAYE - Reference: RQ1241633 As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. This includes engaging with our residents via telephone, email, and formal written correspondence. Your responsib...

Akton Recruitment Ltd - South West London

Employment Type : Full-Time

Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing respons...