Employment Type : Full-Time
Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...
Employment Type : Full-Time
Job Title: Resident Liaison Officer Contract Type: Permanent Salary: 33,485- 35,545 per annum Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, Camden, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and ...
Employment Type : Full-Time
Job Title: Complaint and Early Resolution Officer Contract Type : Permanent Salary : 31,927.84 ( 35,125.99 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday-Friday Location : Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riversi...
Employment Type : Full-Time
Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: 29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending written responses. The Senior Complaints Officer will be a key player in managing and respondin...
Employment Type : Full-Time
Job title Security Officer Site Name and Location Merry Hill Centre Working Hours 42 hours Salary 26,165 per annum Purpose of the Role At Merry Hill Centre we aim to create a compelling, joyful experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend. The security officer is accountable to the security manager for the support a...
Employment Type : Full-Time
Senior Complaints Officer Westminster 25 per hour (umbrella) Full Time Contract ( 3 months ) Novax Recruitment is actively seeking an Administrator in Havering. This is a contract without a scope for extension working full time hours. The employer can offer hybrid working with 2-3 days worked from home. The job: Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidence-b...
Employment Type : Full-Time
Senior Complaints Officer Job Type: Full-time Location: Eastleigh Salary: 32,682 We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and possess strong problem-solving skills. As an ambassador for our customer-first approach, you will play a k...
Employment Type : Full-Time
Our client is in search of experienced Senior Complaints Officer to adeptly manage and resolve Stage 2 complaints. This role demands the ability to conduct thorough investigations, render impartial decisions, and effectively communicate outcomes to all involved parties. Strong interpersonal skills and a knack for creative problem-solving are imperative for fostering productive collaborations with external partners and addressing unique challenge...
Employment Type : Full-Time
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond...
Employment Type : Full-Time
Senior Complaints Officer Job Type: Full-time Location: Eastleigh Salary: 32,682 We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and possess strong problem-solving skills. As an ambassador for our customer-first approach, you will play a k...