complaints officer/ caseworker (stage 2) Jobs - 322

Reassured Limited - RG214HG

Employment Type : Full-Time

Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...

Daniel Owen Ltd - SE19DD

Employment Type : Full-Time

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs Based in London Bridge Hybrid Working - 1 day in the office a week Temp to Perm Role Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. The role will include a...


Inchcape Retail Limited - B377YN

Employment Type : Full-Time

Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time - 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the wider business, working particularly closely with the Customer Experience Team, Legal Team and Heads of Business / managers at retail centres in ensuring that...

Riverside Group - London

Employment Type : Full-Time

Job Title: Corporate Complaints Officer Contract Type:  Permanent Salary : 33,485 - 36,575 Working Hours:  35 hours Per Week           Working Pattern: Monday to Friday Location:  Arlington, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potentia...

Riverside Group - London

Employment Type : Full-Time

Job Title:  Resident Liaison Officer Contract Type:  Permanent Salary:   33,485- 35,545 per annum Working Hours:  35 per week Working Pattern:  Monday - Friday Location:  Arlington House, Camden, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and ...

Riverside Group - Liverpool

Employment Type : Full-Time

Job Title: Complaint and Early Resolution Officer Contract Type : Permanent  Salary :  31,927.84 ( 35,125.99 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday-Friday  Location : Liverpool  If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riversi...

Saffron Building Society - CB101HX

Employment Type : Full-Time

Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are the beating heart of the Saffron Building Society, and it takes everyone to provide the ...

Service Care Solutions - Housing - SE19EQ

Employment Type : Full-Time

Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the te...

Clearwater People Solutions Ltd - ME194JQ

Employment Type : Full-Time

Are you an experienced Complaints Officer looking for a new challenge with a growing financial services company? This role requires your to be on site 5 days a week during training where it will then move to a hybrid model of 2 days per week on site. You must be able to drive to access the location. Key responsibilities for the Complaints Officer: - Working as the sole complaints officer, roughly 20/30 complaints per month - Investigating all co...

NHBC - MK58FP

Employment Type : Full-Time

Salary: 26,000 - 30,000 depending on experience up to 6% discretionary bonus. Working Location: Milton Keynes - Hybrid once fully trained Employment Type: Full Time, Permanent As a Complaints Officer you will be responsible for the end-to-end review of your own caseload of complaints from receipt to final decision ensuring that complaints are thoroughly reviewed, investigated, and resolved in a timely manner with a high degree of compassion and ...