third line service desk analyst Jobs - 17
Third Line Service Desk Analyst
Clear IT Recruitment Limited - Putney
Employment Type : Full-Time
Our client is seeking a Third Line Service Desk Analyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week. As Third Line Service Desk Analyst, you will play a key role ensuring the smooth running of the helpdesk, and the maintenance and support of hardware and software for: · 150 PCs and laptops many not office based. · Approximately 350 staff and 100 se...
Service Desk Analyst
Reed - SE10LL
Employment Type : Full-Time
London Fire Brigade, one of our largest public sector clients based in London are looking to recruit several Senior Service Desk Analyst to join their team on a 3-month contract (with possibilities of further extensions and opportunities for it to go permanent). The role is full time, Monday to Friday, 37 hours per week. There is no hybrid work arrangement available due to the nature of the role involving supporting office based front line staff...
1st Line Service Desk Analyst - Hybrid
vertex-it-solutions - NW10AB
Employment Type : Full-Time
Position: 1st Line Service Desk Analyst (Hybrid) Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 1st line service desk analyst.Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe. This role will involve working closely with Service Desk technicians as well as prov...
IT Service Desk Analyst
Biffa Ltd - High Wycombe
Employment Type : Full-Time
A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues. You will have excellent communication skills, a passion for customer service and be a quick learner. This is an office based role and the Service Desk's opening hours are 7am to 6...
2nd Line Service Desk Engineer - Hybrid
vertex-it-solutions - NW31AA
Employment Type : Full-Time
Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 2nd line Service Desk Engineer. Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe. This role will involve working closely with Service Desk technicians to address c...
2nd Line Service Desk Engineer (Hybrid)
vertex-it-solutions - NW62HL
Employment Type : Full-Time
This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients’ systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Re...
1st/2nd Line Support
Coburg Banks Limited - WA46RX
Employment Type : Full-Time
Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems. Annual salary of 26,000.00- 30,000.00 Access to company pension scheme On-site parking and profit-sharing benefits Role: Our client needs a 1st/2nd Line Support Engineer to deliver excellent IT support. Prioritising and ...
1st/2nd Line Support
Coburg Banks Limited - WA46RX
Employment Type : Full-Time
Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems. Annual salary of 26,000.00- 30,000.00 Access to company pension scheme On-site parking and profit-sharing benefits Role: Our client needs a 1st/2nd Line Support Engineer to deliver excellent IT support. Prioritising and ...
2nd Line Support - Carlisle
Circle Recruitment - Carlisle
Employment Type : Full-Time
IT Support Engineer - Carlisle Key words: IT Support, 2nd Line Support, IT Technician, IT Support Analyst, Infrastructure Support About the Role: We're on the lookout for a skilled and proactive IT Support Technician who loves getting hands-on with projects to join my client's Group IT team. In this role, you'll be the go-to person for troubleshooting hardware and software issues, and you'll make sure any complex problems get the attention they ...
1st Line Support Technician
Allegiance Technology - Birmingham
Employment Type : Full-Time
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Role: 1st Line Support Technician Salary: up to 27,500 Location: Birmingham Dai...