complaints and quality officer Jobs - 123
Complaints Officer
Reassured Limited - RG214HG
Employment Type : Full-Time
Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...
Complaints and Quality Officer
Reed - LS72BQ
Employment Type : Full-Time
Reed Talent Solutions are working in partnership with an experienced local GP to recruit an Complaints and Quality Officer to support with a temporary role. This role as a Complaints and Quality Officer will be an on-site role, the office is in Leeds (LS7). What important information do you need to know? Pay rate - 13.70 per hour Location - Leeds (LS7) 37.5 hours per week 3 months with view to extend Qualifications GCSE C or equivalent in Englis...
Complaints Officer
Service Care Solutions - Housing - SE19EQ
Employment Type : Full-Time
Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the te...
Senior Complaints Officer
Akton Recruitment Ltd - South West London
Employment Type : Full-Time
Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing respons...
Housing Complaints Officer
TRI Consulting - W69EA
Employment Type : Full-Time
A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis. Key responsibilities are as follows Oversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are required Liaise with the Housing Ombudsman Service (HOS) on cases, providing information requested and liaising w...
Senior Complaints Officer
Novax Recruitment - South West London
Employment Type : Full-Time
Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: 29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending written responses. The Senior Complaints Officer will be a key player in managing and respondin...
Customer Complaints Officer
Stonewater - CV11DD
Employment Type : Full-Time
12 Month Fixed Term Contract Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service. As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You’ll use your listening and communication skills to build constructive relationships with customers so you can understand their concerns. You...
Senior Complaints Officer
Hartley Resourcing - SO506AD
Employment Type : Full-Time
Our client is in search of experienced Senior Complaints Officers to adeptly manage and resolve Stage 2 complaints. This role demands the ability to conduct thorough investigations, render impartial decisions, and effectively communicate outcomes to all involved parties. Strong interpersonal skills and a knack for creative problem-solving are imperative for fostering productive collaborations with external partners and addressing unique challeng...
Senior Complaints Officer
Workshop Recruitment - SO506AD
Employment Type : Full-Time
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond...
Complaints Review Officer
Adecco - London
Employment Type : Full-Time
We are currently recruiting for a Complaints Review Officer on behalf of our public sector client based in East London. This is an interim contract initially for 3 to 6 months with view for further extension and is paying 23.48 per hour PAYE or 30.81 per hour Umbrella. Responsible to the Customer Relations Manager, the role is to undertake stage 2 reviews of complaints casework in line with the Housing Ombudsman Code Lad on investigating and res...